Refund Policy

Digital Products

Our digital products are delivered instantly via Notion. Once you have access, you have access to the complete system. Unlike physical goods, digital products cannot be “returned.”

Personalized Strategy Service

The Personalized Strategy is a custom service that requires dedicated time and effort to create. Once you confirm your spot and payment is processed, the work begins.

• If we determine during the fit check stage that we are not the right fit for your needs, you will receive a full refund.
• Once strategy work has begun (after the fit check is confirmed), no refund will be issued, as the deliverable is being custom-built for you.

Why no refunds?

Every product and service we offer is built on 7 years and 830K+ followers of real, on-the-ground experience. We stand behind the quality and value of everything we deliver.

Before you buy

We encourage you to read the full product descriptions, module breakdowns, and FAQ sections on each product page before purchasing. For the Personalized Strategy, the free intake form and fit check are designed to make sure we are the right match before any work begins.

If you have questions, email us at support@creatorivana.com, call us at +1 (307) 460-6189, reach out via our contact page, or on Instagram at @creatorivana — we are happy to help you decide if a product or service is right for you.

Not sure yet?

Start with our free Clarity Kickstart Kit to experience our teaching style and approach before committing to a paid product.

Technical issues

If you experience any technical issues accessing your purchased product or deliverables, email us at support@creatorivana.com, call us at +1 (307) 460-6189, or reach out through our contact page and we will resolve the issue.

Deep Elevia LLC